May 25, 2011
  • AS9100C —@ 7:16 pm
    • LRQA’s aerospace accreditation firsts

    Lloyd’s Register Quality Assurance (LRQA) has been accredited by two accreditation bodies to certify the latest quality-management standards specific to the aerospace industry.

    LRQA is the first certification body in Europe to have been recognised by the United Kingdom Accreditation Service (UKAS)
    to provide accredited certification against the upgraded version of the AS9100 series standards. And in the Americas, LRQA Inc is one of the first organizations to achieve an accreditation to the revised standards, awarded by the ANSI-ASQ National Accreditation Board (ANAB). The accreditation allow LRQA to support companies looking to ensure consistent quality of the products within their supply chains and promote a safer aerospace industry.

    “Increasingly, companies from a wide range of sectors need to adapt to changing business models, increased globalisation of their supply chains and evolving statutory and regulatory requirements. They need assurance that their management systems fully address their need to maximise quality and customer satisfaction, while
    keeping their costs at a minimum,” says Andrew Smith, President, LRQA, Inc. “This accreditation demonstrates our competencies and capabilities in AS9100 and AS9120, as well as our ability to help our clients to ensure the quality of their products, processes and services.”

    ISO22000/FSSC22000 —@ 7:12 pm Turning point for food safety

    A new certification scheme, FSSC 22000, is a major step forward in food manufacturing.

    Cor Groenveld

    By Cor Groenveld, Global Food Product Manager of LRQA and chairman of the Foundation for Food Safety Certification.

    How safe is our food? It is a question asked all over the world on a daily basis as food scare stories fill the media and governments act to calm consumer fears. There is a real and tangible concern among the public; an IBM Consumer Confidence survey in 2009 found that 80% of those questioned do not trust the food they buy.

    In truth, the food chain is almost certainly safer today than at any time in history, yet there is still much to be done.
    Public trust must be restored, and there is a need for more transparency across food supply chains. A large part of the problem is the number of different food safety standards around the world. Major retailers often create their own bespoke set of standards which they impose on their suppliers, creating further fragmentation.

    Suppliers are left confused, wondering which standards to follow. The fragmentation only harms transparency and erodes trust. There is also a cost implication, because auditing and assessing against many schemes clearly takes more time, and this puts financial pressure on everyone in the food supply chain.

    The food industry has recognised for some time that a new global standard was needed; one that could be audited consistently around the world, reduce the need for bespoke schemes, and allow smaller suppliers to offer their products
    to a wider range of customers. A standardised scheme would
    also improve the quality of audits while reducing costs.

    In response to these needs, global manufacturers have been working on a harmonisation project, an initiative that led to
    the development of Food Safety System Certification 22000 (FSSC 22000).

    A complete, standardised certification system
    The new FSSC 22000 (sometimes shortened to FS22) is
    a complete certification scheme for food safety systems.
    It has been developed for food manufacturers that process
    or manufacture animal or perishable vegetal products, products with a long shelf life and a range of food ingredients such as additives, vitamins and bio-cultures.

    FSSC 22000 will play a
    crucial role in safeguarding food safety throughout
    the global supply chain.

    FSSC 22000 is based on ISO 22000, the global food safety management system standard and PAS 220, a standard developed to address prerequisite programme requirements for food product and ingredient manufacturers. This means the food industry is now adopting risk management and quality assurance techniques which have been proven across a huge range of other sectors.

    The new scheme is also credible, independent and respected. It has been developed and is owned by the non-profit Foundation for Food Safety Certification. The management of the scheme is with the Board of Stakeholders that consists of representatives of trade and industry, authorities and other concerned parties.

    All of this means that FSSC 22000 looks set to become
    the global standard the food industry so badly needs, and represents a massive change to the way food safety audits
    are carried out.

    Embracing the process-based approachbr>
    In future, food safety audits and assessments
    will move towards a process-based approach. This is the proven and tested way to effectively support the elimination or control of potential hazards. A process is defined as any activity (or set of activities) that uses resources to transform inputs into outputs. A process approach is the systematic identification and management of those processes and the interactions between them. This approach is founded on fundamental quality management principles contained within the globally recognised ISO 9001 (quality
    management systems standard).
    FSSC 22000 takes a systematic approach to managing the various processes involved in any kind of food safety management system. It takes the view that making any kind of product involves a set of interrelated activities that can be broken down as follows:

    • identifying requirements – the needs and expectations of customers, regulators, shareholders and the organisation itself
    • •product realisation – the transformation of raw materials into finished products
    • • measurement, analysis and improvement – measurement monitors hazards at all stages of the process
    • • management responsibility – the evidence of top management commitment to the development and implementation of the food safety management and its continual improvement
    • • resource management – this involves personnel, work environment and infrastructure.

    A fundamental requirement of this approach is the existence of an effective management system. Large organisations will already have this in place. Smaller organisations may need to invest in management systems, but these are likely to prove highly cost effective, delivering efficiency improvements and
    cost savings throughout the organisation.

    No longer will food safety assessments look at each process in isolation – a technique commonly known as the ‘tick-box approach’. In future, auditors will look at how each process impacts on all the others, as a network, or a web of interactions. As Mark Overland, Corporate Certification Manager at Cargill says: “The process-based approach is analogous to a spider web that relies on interconnection of a systematic structure to provide flexibility and strength, preventing a catastrophic failure.”

    Everyone’s a winner
    This new approach offers many benefits. There is likely to be greater confidence in food, fewer health risks, improved protection for brands, lower costs, and better supply chain management. Producers will gain greater control over their processes and a more holistic view of their organisation. The audits will also form the basis for continual improvement and benchmarking on a global level, while standardisation will make it easier to open up new markets, and sell to new customers. Streamlined third-party auditing will also help to lower costs and ease the burden on regulators.

    The new approach to regulating food safety is already being widely adopted across the globe. FSSC 22000 has been given full recognition by the Global Food Safety Initiative (GFSI), and is supported by the Confederation of the Food and Drink Industries of the European Union (CIAA). Only associated certification bodies are licensed to issue accredited FSSC 22000 certificates.

    Food manufacturers throughout the global supply chain are now moving towards the new standard. The major food manufacturers, with high profile brands to protect, will quickly pass the requirements down through their supply chains. Some will add bespoke requirements on top to satisfy specific needs, but this will simply mean adding a few items to the standard.

    “FSSC 22000 will play a crucial role in safeguarding food safety throughout the global supply chain,” says Fons Schmid, Chairman of the Board of Stakeholders for FSSC 22000. “It helps ensure safe food manufacturing in all countries and has the support of the GFSI, the industry, and the many retailers who follow the GFSI founding mission: Certified once,
    accepted everywhere.”

    ISO9001 —@ 6:25 pm Business Assurance: improving performance, reducing risk

    Mike James, LRQA’s Managing Director, explains the importance
    and benefits of robust, independent assurance.

    Management systems are becoming increasingly linked to the success and survival of organisations. In parallel, CEOs and managing directors worldwide are placing greater emphasis on the independent assessment that helps ensure management systems are ‘fit for purpose’.

    The art of good assessment is asking good questions; by being able to answer the questions an organisation learns more about itself. If it cannot answer them, it finds fundamental problems
    that need solving. In either case the organisation becomes more self aware and is therefore better able to adapt and change.

    Staying in control

    When CEOs and managing directors are considering the goals they are trying to achieve or risks they are trying to manage, they need to think about one key question: do any of the key processes for achieving this fall outside the boundaries of the formalised management systems?

    If the answer is ‘yes’, then they have to ask themselves whether they really are in control.

    In LRQA’s experience the answer very often is ‘yes’, largely because of the many changes that have taken place in business over
    the past 10 to 15 years. These changes include the move to knowledge-based competition, global supply networks, the use of information technology, increased collaborative working and the redefining of organisational boundaries. All these changes make responsibility and authority harder to define and risk far less visible.

    For example, the competitive strategy of many companies is increasingly based on the accumulated experience of its people. This forms a key component of what they are delivering to clients. Human capital is one of the few assets which appreciates over time. However, it is also an asset whose value can reduce to zero overnight.

    How many organisations know the age profile of its creative people, its scientists, its engineers, its designers and so on –
    and their likely retirement date? How many effective formalised knowledge management processes and succession plans exist
    in reality? Where they do exist how many operate outside formalised management systems? If they reside within the
    HR system is there an effective interface with the management system? In addition, how many IT change programmes
    which directly impact on customers are managed outside
    the formal management system?

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